Clienteling & Personalisation

Clienteling

Gain a comprehensive view of your customers by connecting loyalty, purchase history, and browsing data for a 360 degree insight in-store. Streamline the shopping experience by curating items and delivering them directly to customers on the store floor.

Personalised one to one messaging

Multiple solutions in one location

Features

Connect loyalty and customer data for a 360 view of your customers in-store

Provide that personalised experience in-store with customer look-up and loyalty, average order value and lifetime value at your fingertips.

Connect loyalty, purchase history and browsing data for a 360 view of your customer

Suggest products customers love by accessing purchase history, most recently browsed and live shopping cart data.

Message customers one-to-one on the latest releases

Engage customers with one to one messaging about the latest releases and/or upcoming events.

Curate items and notify back-of-house runners to bring items to customers on the store floor

Never leave your customers' side by requesting items from the back of house and have them brought to you on the shop floor.

Benefits You'll Love

Manage click and collect, ship from store, on demand delivery, product reservations and bookings

Manage click and collect, ship from store, on demand delivery, product reservations and bookings

Automated customer journeys via SMS & Email

Automated customer journeys via SMS & Email

360 customer view with Clientelling

360 customer view with Clientelling

Back of house ‘runner’ experience

Back of house ‘runner’ experience

One to one messaging

One to one messaging

SMS shopping carts

SMS shopping carts

API data sync for attribution

API data sync for attribution

Analytics and reporting

Analytics and reporting

Platforms

Effortlessly integrate Brauz with leading platforms to deliver smooth, engaging, and high-converting shopping experiences.

Integrations

Plugins

Brands using our solution

Unified Commerce Made Easy

Get in touch today to supercharge your omnichannel experience.

Unified Commerce Made Easy

Get in touch today to supercharge your omnichannel experience.

Unified Commerce Made Easy

Get in touch today to supercharge your omnichannel experience.

Unified Commerce Made Easy

Get in touch today to supercharge your omnichannel experience.

Seamless omni-channel retail experiences to help in-store retail grow.

Omni-Channel

Fulfilment

Reservations & Appointments

Clienteling & Personalisation

Policies

Seamless omni-channel retail experiences to help in-store retail grow.

Omni-Channel

Fulfilment

Reservations & Appointments

Clienteling & Personalisation

Policies